Question 1

How does GiftSong work?

Accepted Answer

Simply answer a few questions about the person and the occasion, choose a music genre, and we'll create a personalised song just for them. You can listen to a free 60-second sample, tweak the lyrics, and only pay when you're completely happy. The whole process takes just a few minutes.

Question 2

Can I share my songs?

Accepted Answer

Yes! Every song comes with a beautiful sharing page you can send via text, email, or social media. They'll see a personalised page with your image, your note, and a play button. The moment they press play is the part they never forget.

Question 3

Do you store my payment information?

Accepted Answer

No. All payments are processed securely through Stripe. We never store your credit card details on our servers. Your payment information is encrypted and handled entirely by Stripe's PCI-compliant platform.

Question 4

How long are my songs stored?

Accepted Answer

Your purchased songs are stored on your account indefinitely. You can download, replay, and share them any time. We also recommend downloading a copy for your own records.

Question 5

What if my song doesn't generate or gets stuck?

Accepted Answer

This rarely happens, but if it does, simply refresh the page or try again in a few minutes. If the issue persists, contact our support team and we'll resolve it right away.

Question 6

What are the login requirements?

Accepted Answer

You can create an account using your email address or sign in with Google. No complex passwords. We keep it simple so you can focus on making the gift.

Question 7

Where can I find my purchased songs?

Accepted Answer

All your purchased songs are available in the "My Songs" section of your account. You can access them any time to replay, download, or share with others.

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